Business at the Next Level

Providing comprehensive solutions - from local telecommunications to networking.

Eschelon is committed to offering you customized technology at your fingertips!

Free Comparisons: (888)804-9355 or

At Eschelon, we recognize that a telecommunications system is more than just telephone hardware. That's why we offer and support a comprehensive line of voice, data and Internet services designed to turn your telecommunications services into a strategic asset, not just an expense. We'll work closely with you to design a solution that meets your needs today and grows with you tomorrow.

For more information about our products and services, as well as a comprehensive telecommunications bill analysis by email or call (888)804-9355.

The Value of Eschelon

Today, the telecommunications industry is full of options. Companies of all shapes and sizes are making promises of lower prices for your telephone services. At Eschelon Telecom, we are committed to offering you a better value for your telecommunications dollar.

Eschelon Offers You:

  • A telecommunications partner for your business
  • Reliable network capabilities utilizing proven technology
  • The financial stability of a company backed by premier investors
  • A competitive price based on the value delivered to you

1. A team of telecommunications professionals that will understand the needs of your business and will recommend and implement solutions that improve the overall value and functionality of your telecommunications system throughout the term of our relationship. Supported by:

  • A product set specifically designed to meet the needs of small to medium-sized businesses.
  • A consultative sales approach - we analyze your present situation and make recommendations that will improve your business.
  • Customer service associates who are experts in the installation of our products and services, and will provide an up-front review with you prior to initiating service to ensure your services meet your expectations.
  • Trained customer service associates who are available to answer any questions you have regarding your Eschelon services or your bill.
  • One of the best service guarantees and terms in the industry. If you are not fully satisfied with any of our services during the term of your contract, just let us know and we will solve the problem. If we cannot correct the situation to your satisfaction, and you decide to switch back to your previous service provider, we will reimburse you (up to $55 per line) for your expenses in switching, provided you maintain the same level of service.
  • Our Repair Service Bureau that is available to address your urgent service and repair needs.

2. A reliable and diverse voice and data network utilizing proven technology by leading manufacturers.

Supported by:

  • Transport diversity to ensure the highest level of network reliability.
  • Local and centralized technical resources.
  • 24 by 7 network monitoring.
  • A broad off- and on-net service area to accommodate your business growth. We offer one of the widest geographic footprints in the industry, which helps us provide service to multiple locations.

3. A financially-sound business plan backed by world-class investors and an experienced management team dedicated to supporting our customers and markets.

Supported by:

  • A management team with more than 100 years of combined telecom experience that operates our business responsibly so that your service is not jeopardized.
  • A premier list of investors which fund only quality organizations.
  • Long-term contractual relationships with major vendors.
  • A reputation for being a company that generates exceptional operational and financial results.

4. A competitive price that is based on the value delivered to you.

Supported by our commitment to:

  • Deliver a solution that fits your needs rather than just the lowest price.
  • Provide feature-rich service that allows you to customize your local line with up to 26 additional features to fit your unique business needs - without incurring additional monthly charges. Eschelon is different from many other providers that quote a featureless line and charge $2 - $6 for additional features.
  • Continue investing in our product capabilities and associates so that we can design and implement the right combination of services for you.
  • Employ dedicated associates who are focused and responsive to your needs.
  • Utilize only proven technologies so we don't try to "cut corners" on your service.
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